Privacy policy

Privacy Policy

Last updated: September 27, 2026

This Privacy Policy describes how Luckloop | Lifestyle Essentials (the ""Site"", ""we"", ""us"", or ""our"") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site or otherwise communicate with us (collectively, the ""Services"").

For the purposes of this Privacy Policy, ""you"" and ""your"" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the ""Last updated"" date at the top of this Policy.

2. How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as outlined below. The information that we collect and use varies depending on how you interact with us.

Information We Collect Directly from You

Information that you submit directly to us through our Services may include:

Contact details: including your name, shipping address, billing address, email address, and phone number.
Order information: including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information: including your username, password, and security questions.
Customer support information: including the information you choose to include in communications with us, for example, when sending a message through our online forms or via email to support@luckloop.shop.

Information We Collect Through Cookies

We also automatically collect certain information about your interaction with the Services (""Usage Data""). To do this, we may use cookies, pixels, and similar technologies. Usage Data may include:

Device information (e.g., browser type, operating system, unique device identifiers).
IP address and location data.
Information about how you browse our Site, what products you view, and cart items.

3. How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

With vendors or other third parties who perform services on our behalf: (e.g., Shopify for hosting, payment processing companies, partnership fulfillment centers, and shipping carriers to deliver your orders).
With business and marketing partners: to provide advertising and marketing services.
For legal and regulatory compliance: to comply with applicable laws and regulations, or to respond to a subpoena, search warrant, or other lawful request for information.

4. Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information:

Right to Access / Know: You may request access to the personal information we hold about you.
Right to Delete: You may request that we delete personal information we hold about you.
Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
Right to Opt-Out of Sale or Sharing: You have the right to direct us not to ""sell"" or ""share"" your personal information for targeted advertising.

To exercise any of these rights, you can contact us at support@luckloop.shop. Additional rights for EU/UK and California residents are described in Section 6.

5. Data Security and Retention

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee ""perfect security."" In addition, any information you send to us may not be secure while in transit.

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and the purpose of processing. When data is no longer needed, we delete or anonymize it in accordance with applicable law.

6. Your Rights Under GDPR (EU/UK) and CCPA/CPRA (California)

Depending on where you live, you may have additional rights regarding your personal information. This section supplements the rights described in Section 4.

6.1 Rights for Individuals in the European Union and the United Kingdom (GDPR / UK GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have the following rights under the General Data Protection Regulation (GDPR) or UK GDPR, subject to applicable exceptions:

Right of access: to request a copy of the personal data we hold about you.
Right to rectification: to request correction of inaccurate or incomplete data.
Right to erasure (""right to be forgotten""): to request deletion of your personal data in certain circumstances.
Right to restriction of processing: to request that we limit how we use your data.
Right to data portability: to receive your data in a structured, commonly used, machine-readable format.
Right to object: to object to processing based on legitimate interests, and to object to direct marketing at any time.
Right to withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
Right to lodge a complaint: with your local data protection authority (e.g., your national supervisory authority in the EU, or the ICO in the UK).

Legal bases for processing. We process personal data on the following bases: performance of a contract (order fulfillment), compliance with legal obligations (tax and accounting), legitimate interests (fraud prevention, site security, service improvement), and consent (marketing communications and non-essential cookies, where required).

To exercise these rights, please contact us at support@luckloop.shop. We will respond within the timeframe required by applicable law (generally one month, extendable where permitted). We may need to verify your identity before fulfilling a request.

6.2 Rights for California Residents (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

Right to know: the categories and specific pieces of personal information we have collected, the sources, purposes, and categories of third parties with whom we share it.
Right to delete: to request deletion of personal information we have collected, subject to legal exceptions.
Right to correct: to request correction of inaccurate personal information.
Right to opt out of sale or sharing: to direct us not to ""sell"" or ""share"" your personal information for cross-context behavioral advertising.
Right to limit use of sensitive personal information: where applicable, to limit certain uses of sensitive data.
Right to non-discrimination: we will not deny goods or services, charge different prices, or provide a different level of service because you exercised your privacy rights.

Categories of personal information collected in the past 12 months include identifiers (name, email, address, phone, IP), commercial information (order history), internet activity (browsing and cart data), and inferences drawn for marketing purposes. We do not knowingly sell personal information of consumers under 16.

How to exercise your rights: email support@luckloop.shop with the subject line ""California Privacy Request."" You may designate an authorized agent to submit a request on your behalf, subject to verification. We will respond within 45 days, extendable once where permitted.

Do Not Sell or Share My Personal Information: you may opt out of sale/sharing for targeted advertising by contacting us at support@luckloop.shop or by using the cookie preferences tool on our site (where available). We honor opt-out preference signals (e.g., Global Privacy Control) where required.

7. International Data Transfers

We may store and process your personal information in countries other than your own, including the United States, where our service providers (such as Shopify for hosting, payment processors, and shipping carriers) operate. Data protection laws in these countries may differ from those in your jurisdiction.

Where we transfer personal data from the EEA, UK, or Switzerland to a country not recognized as providing an adequate level of protection, we rely on appropriate safeguards, such as the European Commission's Standard Contractual Clauses (SCCs), the UK International Data Transfer Addendum, or the EU-US Data Privacy Framework (where applicable). You may request more information about these safeguards by contacting us at support@luckloop.shop.

8. Children's Privacy

Our Services are not directed to children. We do not knowingly collect personal information from children under 16 (or under 13 in the United States, or the applicable minimum age in your jurisdiction). If you are a parent or guardian and believe that a child has provided us with personal information, please contact us at support@luckloop.shop, and we will take reasonable steps to delete such information in accordance with applicable law.

9. Data Retention

10. Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us or send us mail at the address below: